Paul Ekman International

What difference could it make to your business if you were skilled in reading peoples real thoughts and emotions rather than relying on their verbal or traditional methods of communication?  We can now show you how to read the signs.

Evaluating Truthfulness and Credibility (ETAC) is a program designed and approved by Dr Paul Ekman - internationally renowned facial analysis expert, who has studied this field for over 40 years. Ekman’s research forms the basis for the popular television series Lie to Me

Madston Black together with EI Asia Pacific are able to deliver this invaluable training program bringing cutting edge behavioural science to real world business applications.

The four-day program is designed to develop a person's ability to understand and manage his or her own emotions as well as the skill to recognise emotions in others so that they can understand and engage with them constructively. It covers the psychological models behind truth and lies, plus the skills required to identify 'Hotspots' - instances when the strain between what we are thinking and what we are feeling produce observable/audible indicators.

The course is designed to help you to read others and evaluate the degree of truthfulness and credibility in what they are communicating to you.

Madston Black Partners Mike Hamer and Greg Tomlinson are accredited master trainers in ETAC.

Evaluating Truthfulness and Credibility   (ETaC 200)

This four day program can be delivered consecutively or in separate one or two day formats.

The program contains the following four components:
ETaC 200.1 - The Knowledge 
ETaC 200.2 - The Skills 
ETaC 200.3 - The Skills II 
ETaC 200.4 - The Process and Practice

The ability to evaluate truthfulness and assess credibility is a crucial skill for many professionals whose jobs require interviews, interrogations, information collection and reaction elicitation of others.

Participants will learn:

  • How to improve skills in reading emotional expressions and other nonverbal behaviours
  • How to read and interpret micro expressions, macro expressions and subtle expressions
  • The psychological models underpinning, and definitions of, lies and truth
  • How to improve their ability to spot clues to potential deception via nonverbal behaviours
  • An indepth understanding of nature and function of emotion and cognition when telling lies and truth
  • How lies 'leak out'

The course includes in-depth video training and review and participants practice 'live lies' and truth telling, role play simulations and how to apply these skills in their own contexts.

There are many applications and contexts for this core module including:

  • Fraud and audit investigation
  • Recruitment and selection processes
  • Security 
  • Sales training
  • Legal

Subscribe to eNews



Deloitte - Leadership Academy

MadstonBlack is proud to partner with Deloitte Leadership Academy

Read more